Open Monday and Tuesday 9 a.m. to 8 p.m.
Wednesday through Sunday 9 a.m. to 5 p.m.
Get tickets
Lauritzen Gardens - Omaha's Botanical Center
    |    Calendar     |     Visit     |    About     |    Learn     |    Rent     |    Give     |    Join     |    Conservation     |    Antiques Show
Visit
Visit
Hours and Admission
Gardens
Events and Exhibits
Group Tours
Café
Gift Shop
Directions/Map
Garden Etiquette
Photography Policy
Parking
Join the E-mail List
Search   

  Print Page
Frequently Asked Questions
•   What are your hours of operation?
•   Am I required to wear a facial covering?
•   How do I reserve/purchase advance timed tickets?
•   What services are available?
•   What buildings/garden areas are closed?
•   What health and safety protocols are in place?
•   Can I bring in outside food, beverages, or coolers?
•   As a member, how many tickets can I reserve?
•   Will I receive a confirmation of my purchase?
•   What will my entry experience be like?
•   Can I be refunded if there is inclement weather on the day of my scheduled visit?
•   What do I do as a member of a reciprocal garden?
•   What do I do if I have a complimentary pass?
•   Is Kenefick Park open?
•   What are your hours of operation?
Lauritzen Gardens is currently open from 9 a.m. to 8 p.m. on Monday and Tuesday and from 9 a.m. to 5 p.m. Wednesday through Sunday. Timed tickets are encouraged, but not required. Members should present their membership card and photo ID to gain entry.
[Top of page]
•   Am I required to wear a facial covering?
Face masks are now optional for fully vaccinated visitors while at Lauritzen Gardens. For all guests over the age of five who are not vaccinated, we request that face masks be worn indoors and/or while riding the tram, per current CDC guidelines.
[Top of page]
•   How do I reserve/purchase advance timed tickets?
Tickets may be purchased via this website from the buy tickets button at the top of the page or from any of the ticketing links throughout. You will need to select a visit date and time, as well as the number of tickets needed. Members must register their email address and sign in to receive their benefits (discounts are added after products are added to the cart). If you have technical difficulties or need assistance, please contact us at (402) 346-4002, ext. 201/250.
[Top of page]
•   What services are available?
The gift shop is currently open during regular hours of operation (credit card transactions only). The ConAgra Café is currently open from 11 a.m. to 2 p.m. daily, with a limited selection of sandwiches and side dishes. Limited indoor seating is available for cafe patrons. Restrooms inside of the visitor and education center are open to the public. Daily tram service has resumed. Manual wheelchairs are not available to reserve/loan at this time and we do not offer motorized wheelchairs or scooters.
[Top of page]
•   What buildings/garden areas are closed?
The Japanese park is temporarily closed for a renovation and will reopen later this year. All other areas are open to the public.
[Top of page]
•   What health and safety protocols are in place?
The garden regularly cleans/sanitizes doors and surfaces (with the exception of benches and outdoor structures), has hand sanitizer stations available to guests in the lobby, has protective barriers at the front desk, and reduced touchpoints for staff and guests. Face masks are optional for fully vaccinated visitors while at Lauritzen Gardens. For all guests over the age of five who are not vaccinated, we request that face masks be worn indoors and/or while riding the tram, per current CDC guidelines. We kindly ask that guests stay home if they are ill or think they may have been in contact with someone who is/was ill. Let's keep each other healthy and safe.
[Top of page]
•   Can I bring in outside food, beverages, or coolers?
Guests may bring in their own water. No coolers, outside food or other beverages will be allowed unless they are required for special dietary needs.
[Top of page]
•   As a member, how many tickets can I reserve?
Members are allotted the number of tickets based on their current membership level. When reserving tickets, please use these guidelines based on your membership level/benefits: • Individual | Please put 1 in the member adult field. • Individual Plus One | Please put 1 in the member adult field and 1 in the plus one field when you have a guest. • Dual | Please put 2 in the member adult field. • Dual Plus One | Please put up to 2 in the member adult field and 1 in the plus one field when you have a guest. • Family | Please put up to 2 in the member adult field and the number of children in your household that are under 18 in the member child field. • Family Plus One | Please put up to 2 in the member adult field and the number of children in your household that are under 18 in the member child field and 1 in the plus one field when you have a guest. • Grandparent | Please put up to 2 in the member adult field and the number of children/grandchildren that are under 18 in the member child field. • Grandparent Plus One | Please put up to 2 in the member adult field, the number of children/grandchildren that are under 18 in the member child field, and 1 in the plus one field when you have a guest. Tickets for additional guests may be purchased by the member using the general admission prices. Members must show their current membership card and ID, along with their e-ticket(s)/printed ticket(s) to be admitted. Please note that membership benefits extend to the named cardholder(s) and are not transferable. Questions? Please contact the membership department at (402) 346-4002, ext. 216.
[Top of page]
•   Will I receive a confirmation of my purchase?
For both e-tickets and print at home tickets you will receive an order confirmation via email. E-ticket purchasers will receive a second email with their tickets. The tickets will need to be presented to the front desk, along with the purchaser's photo ID and membership card (if they are a garden member).
[Top of page]
•   What will my entry experience be like?
Please enter the visitor and education center through the main doors. If you have any wait time, please keep 6' apart from other parties of guests. A front desk attendant will check your e-ticket or printed ticket and, if you are a garden member, your photo ID and membership card. Then you can explore the garden at your leisure.
[Top of page]
•   Can I be refunded if there is inclement weather on the day of my scheduled visit?
All tickets are non-refundable. However, you can email m.sears@omahabotanicalgardens.org to reschedule your timed tickets in the event of inclement weather. Members do not need to reschedule tickets, but can simply discard their e-ticket for the date with inclement weather and reserve another visit date.
[Top of page]
•   What do I do as a member of a reciprocal garden?
We welcome members of other public gardens that participate in the American Horticultural Society's Reciprocal Membership Program. The physical membership card of their member garden and a photo ID are required for entry. Gardens vary in their membership benefits and admission structure. If you have questions about how your membership reciprocates with Lauritzen Gardens, please call us at 402-346-4002, ext. 201 or 216. Please note: Lauritzen Gardens enforces the 90-mile exclusion policy. Nebraska Statewide Arboretum members are not eligible for reciprocal admission.
[Top of page]
•   What do I do if I have a complimentary pass?
Guests with complimentary passes may present them to the front desk upon entry to gain admission. If they reserve timed tickets, they should choose the complimentary pass option in the ticketing system, then bring the physical passes to redeem along with your receipt on the day of your visit. Any guests beyond the number of passes can be paid for in the same transaction.
[Top of page]
•   Is Kenefick Park open?
Kenefick Park is open and accessible to the public for free during the garden's hours of operation. Visitors should park in the south-most tier of the parking lot to access the staircase. A sidewalk/ramp is accessible from the southwest end of the lot.
[Top of page]
Copyright © 2021 Lauritzen Gardens - Omaha's Botanical Center

Website created by Web Solutions Omaha
Comodo SSL