Open 9 a.m. to 5 p.m. Daily Get tickets
Lauritzen Gardens - Omaha's Botanical Center
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Frequently Asked Questions
•   What are your hours of operation?
•   How do I reserve/purchase advance timed tickets?
•   Are dogs/other animals allowed in the garden?
•   What services are available?
•   What buildings/garden areas are closed?
•   Can I bring in outside food, beverages, or coolers?
•   As a member, how many tickets can I reserve?
•   Will I receive a confirmation of my purchase?
•   Can I be refunded if there is inclement weather on the day of my scheduled visit?
•   What do I do as a member of a reciprocal garden?
•   What do I do if I have a complimentary pass?
•   Is Kenefick Park open?
•   What are your hours of operation?
The garden is currently open from 9 a.m. to 4:30 p.m. daily. Timed tickets are encouraged, but not required. Members should present their membership card and photo ID to gain entry. The Marjorie K. Daugherty Conservatory closes at 3 p.m. on Wednesdays for collection maintenance. On dates with Bright Nights events, the last daytime admission is at 3:45 p.m. and visits should be completed by 4:30 p.m.
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•   How do I reserve/purchase advance timed tickets?
Tickets may be purchased via this website from the buy tickets button at the top of the page or from any of the ticketing links throughout. You will need to select a visit date and time, as well as the number of tickets needed. Members must first create an account with their email address and sign in to receive their benefits (discounts are added after products are added to the cart). If you have technical difficulties or need assistance, please contact us at (402) 346-4002, ext. 201/250.
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•   Are dogs/other animals allowed in the garden?
Service animals are welcome to accompany visitors, but other animals are prohibited.
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•   What services are available?
The gift shop is currently open during regular hours of operation. The ConAgra Café is currently open from 10 a.m. to 2 p.m. daily, with a hot special, as well as selection of sandwiches and side dishes. J's Coffee is open daily from 9 a.m. to 2 p.m. in the Cindy and Mogens Bay Gallery. Manual wheelchairs are available to reserve/loan on a first-come, first-served basis (we do not offer motorized wheelchairs or scooters). Daily tram service typically runs from May-October.
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•   What buildings/garden areas are closed?
The children's garden is closed as part an exciting new project. All other areas are currently open to the public.
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•   Can I bring in outside food, beverages, or coolers?
Guests may bring in their own water. No coolers, outside food or other beverages will be allowed unless they are required for special dietary needs.
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•   As a member, how many tickets can I reserve?
Members are allotted the number of tickets based on their current membership level. When reserving tickets, please use these guidelines based on your membership level/benefits: • Individual | Please put 1 in the member adult field. • Individual Plus One | Please put 1 in the member adult field and 1 in the plus one field when you have a guest. • Dual | Please put 2 in the member adult field. • Dual Plus One | Please put up to 2 in the member adult field and 1 in the plus one field when you have a guest. • Family | Please put up to 2 in the member adult field and the number of children in your household that are under 18 in the member child field. • Family Plus One | Please put up to 2 in the member adult field and the number of children in your household that are under 18 in the member child field and 1 in the plus one field when you have a guest. • Grandparent | Please put up to 2 in the member adult field and the number of children/grandchildren that are under 18 in the member child field. • Grandparent Plus One | Please put up to 2 in the member adult field, the number of children/grandchildren that are under 18 in the member child field, and 1 in the plus one field when you have a guest. Tickets for additional guests may be purchased by the member using the general admission prices. Members must show their current membership card and ID, along with their e-ticket(s)/printed ticket(s) to be admitted. Please note that membership benefits extend to the named cardholder(s) and are not transferable. Questions? Please contact the membership department at (402) 346-4002, ext. 214/216.
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•   Will I receive a confirmation of my purchase?
For both e-tickets and print at home tickets you will receive an order confirmation via email. E-ticket purchasers will receive a second email with their tickets. The tickets will need to be presented to the front desk, along with the purchaser's photo ID and membership card (if they are a garden member).
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•   Can I be refunded if there is inclement weather on the day of my scheduled visit?
All tickets are non-refundable. However, you can email m.sears@omahabotanicalgardens.org to reschedule your timed tickets in the event of inclement weather. Members do not need to reschedule tickets, but can simply discard their e-ticket for the date with inclement weather and reserve another visit date.
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•   What do I do as a member of a reciprocal garden?
We welcome members of other public gardens that participate in the American Horticultural Society's Reciprocal Membership Program. The physical membership card of their member garden and a photo ID are required for entry. Gardens vary in their membership benefits and admission structure. If you have questions about how your membership reciprocates with Lauritzen Gardens, please call us at 402-346-4002, ext. 201 or 214. Please note: Lauritzen Gardens enforces the 90-mile exclusion policy. Nebraska Statewide Arboretum members are not eligible for reciprocal admission.
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•   What do I do if I have a complimentary pass?
Guests with complimentary passes may present the physical passes to the front desk upon entry to gain admission. An option through the timed ticketing system is no longer available.
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•   Is Kenefick Park open?
Kenefick Park is open and accessible to the public for free during the garden's hours of operation. Visitors should park in the south-most tier of the parking lot to access the staircase. A sidewalk/ramp is accessible from the southwest end of the lot.
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