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What are your hours of operation?
Lauritzen Gardens is currently open from 9 a.m. to 5 p.m. daily. The last entry is at 3:45 p.m. Timed tickets are required for all guests (regardless of age), including members. On the first and second Monday evening of the month, from July-October, the garden is open until 8 p.m. and, on those evenings, dogs are allowed to accompany garden guests from 5 to 8 p.m.
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What is timed ticketing?
We have transitioned to a timed ticketing system for admissions. Timed ticketing offers reserved time slots to ensure paced guest arrivals and moderated attendance levels. Each person visiting must reserve or buy a ticket in advance online, including children and garden members. This allows us to safely welcome guests and keep within our guidelines for capacity of our venue. This is the only method for admission at this time.
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How do I reserve/purchase advance timed tickets?
Tickets may be purchased via this website from the buy tickets button at the top of the page or from any of the ticketing links throughout. You will need to select a visit date and time, as well as the number of tickets needed. If you have technical difficulties or need assistance, please contact us at (402) 346-4002, ext. 201/250.
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Can I walk up and buy admission tickets or a membership?
All admission tickets must be reserved in advance via the gardens website. Memberships may be purchased at the front desk (credit card transactions only), online, via mail, or by calling (402) 346-4002, ext. 214 (Monday-Friday). If you do not have a computer or have technical difficulties, please call (402) 346-4002, ext. 201/250 for assistance with your ticket purchase.
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What services are available?
The gift shop is currently open from 9 a.m. to 5 p.m. daily (credit card transactions only). The ConAgra Cafι is open from 11 a.m. to 2 p.m. daily, with a limited selection of sandwiches and side dishes. Patio seating is available in the festival garden for those partaking in food from the cafe. Restrooms inside of the visitor and education center are open to the public. Portable restrooms are also located near the rose garden and Founders Garden for public use. Tram service has been temporarily suspended. Water fountains are not in service. Manual wheelchairs are not available to reserve/loan at this time.
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What buildings/garden areas are closed?
Fortunately, we are able to safely reopen most of the garden for the enjoyment of our guests.
The horticulture library and floral display hall are currently closed to the public. There is limited access to the model railroad garden. The boardwalk is closed, but some G-scale trains will be running and guests may observe the lower tracks from the main path. The Japanese park is temporarily closed for a renovation. The Marjorie K. Daugherty Conservatory and woodland trail are closed, but will reopen as of Saturday, September 12 (from noon to 5 p.m. daily).
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What health and safety protocols are in place?
In addition to timed tickets, limiting capacity and opening garden features/facilities in phases, the garden regularly cleans/sanitizes doors and surfaces (with the exception of benches and outdoor structures), has hand sanitizer stations available to guests in the lobby, has protective barriers at the front desk, reduced touchpoints for staff and guests, and reminds visitors of proper protocol via signage. Guests ages 5 and over are required to wear a mask inside of the visitor and education center. We ask that guests respect garden staff and other guests by staying at least 6' apart at all times. We kindly ask that guests stay home if they are ill or think they may have been in contact with someone who is/was ill. Let's keep each other healthy and safe.
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As a member, how many tickets can I reserve?
Members are allotted the number of tickets based on their current membership level (i.e. Individual = 1, Dual = 2, Family = 2 adults + children). If you have a PLUS ONE membership level, you may reserve 1 ticket for a guest (adult or child). Tickets for additional guests may be purchased by the member using the general admission prices. Members must show their current membership card and ID, along with their e-ticket(s)/printed ticket(s) to be admitted. Please note that membership benefits extend to the named cardholder(s) and are not transferrable.
Questions? Please contact the membership department at (402) 346-4002, ext. 214.
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Will I receive a confirmation of my purchase?
For both e-tickets and print at home tickets you will receive an order confirmation via email. E-ticket purchasers will receive a second email with their tickets. The tickets will need to be presented to the front desk, along with the purchaser's photo ID and membership card (if they are a garden member).
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What will my entry experience be like?
We ask that guests stay in their cars until their arrival time. Please enter the visitor and education center through the main doors (make sure you have your face masks on prior to entering the building). If you have any wait time, please keep 6' apart from other parties of guests. A front desk attendant will check your e-ticket or printed ticket, photo ID, and membership card (if you are a member). Guests will walk straight through the lobby and out into the garden to enjoy the wonders of nature.
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What if I miss my time slot?
We may not be able to accommodate late arrivals due to restrictions on our capacity. Guests should make every effort to arrive within 15 minutes of their scheduled visit time.
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How long can I stay in the garden?
When you make your ticket purchase you are selecting your arrival time. There are currently no time limits to the length of a garden visit, but the average visit is around 90 minutes. We kindly ask that guests complete their exploration and discovery of the garden by 5 p.m.
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Can I leave and come back in?
All guests are kindly asked to leave the garden immediately after visitation to eliminate congestion on the property or in the parking lot. Because slots are timed, there will be no re-entry allowed.
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Will guest passes be accepted?
Yes. Guests with complimentary passes must reserve a timed ticket, like all other guests. Choose the complimentary pass option in the ticketing system, then bring your passes to redeem along with your receipt on the day of your visit. Any guests beyond the number of passes can be paid for in the same transaction.
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Will Nature Connects: Art with LEGO Bricks still be on display?
Unfortunately, no. Nature Connects: Art with LEGO Bricks is a traveling exhibit that we had contracted through May 10. It was under contract to another venue after our exhibit period, so we were unable to extend its time in Omaha. We are disappointed that we weren't able to share it with the community longer.
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What about educational programs and workshops?
Our diverse schedule of adult programs has resumed and our Lil' Sprouts family program will start back up in September. All programs have revised health and safety protocols in place. Classes are subject to changes or cancellation as we continue to monitor our response to COVID-19.
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Is Kenefick Park open?
Kenefick Park remains open and accessible to the public for free during the garden's hours of operation (9 a.m. to 5 p.m.). Visitors should park in the south-most tier of the parking lot to access the staircase. A sidewalk/ramp is accessible from the southwest end of the lot. Guests who wish to see Kenefick Park and enter the garden will need to reserve a timed ticket.
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